Privacy Policy
Last Updated: March 2025
1. Information We Collect
At CrystalGuard, we collect information you provide directly to us when requesting a quote or booking an appointment. This includes your name, phone number, email address, and service address. We also collect information about your HVAC system and home description to provide accurate estimates.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including to generate instant quotes, schedule inspections, and communicate with you about your appointments. We may also use your contact details to send service reminders or promotional offers related to indoor air quality.
3. SMS & Text Messaging
By providing your mobile number, you consent to receive service-related text messages from CrystalGuard. These may include appointment confirmations, technician arrival alerts, and quote summaries. Standard message and data rates may apply. You can opt-out at any time by replying "STOP".
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to provide the service you requested (e.g., dispatching a certified technician). We may also release information when its release is appropriate to comply with US law or protect our rights.
6. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
1271 SW 22nd St, Miami, FL 33145, United States
(786) 304-1465